Leadership and Team Management

Program overview

Leadership and Team Management is built for people who have recently become responsible for others. Each week focuses on a situation you will meet on the job, and sessions are practical, with role-play and peer feedback.

Who it is for

• New supervisors and team leaders
• Experienced specialists moving into a management role
• Managers who never received formal training

Learning outcomes

By the end of the program you will be able to:

• Set clear expectations and give useful feedback
• Delegate without losing control of quality
• Handle difficult conversations calmly
• Run productive one-to-ones and team meetings
• Build a development plan for your team

Curriculum

1. Module 1From colleague to manager. Understand the shift in role and relationships.
2. Module 2Setting expectations. Goals, priorities and how to make them stick.
3. Module 3Feedback that works. Give praise and criticism people can use.
4. Module 4Delegation. Match tasks to people and follow up well.
5. Module 5Difficult conversations. Prepare for conflict and performance issues.
6. Module 6Motivation and wellbeing. Support your team without burning out.
7. Module 7Meetings and communication. Run meetings that respect everyone's time.
8. Module 8Leading change. Help a team through new ways of working.

Schedule and format

Monday and Wednesday evenings, 6:30 pm to 9:00 pm, on campus.

Lead instructor

Marcus Ellery

Head of Business Programs

Marcus worked as an operations director for 15 years before moving into teaching. He runs the Project Management and Leadership programs.

Frequently asked questions