Frequently asked questions

Quick answers to the questions we hear most often.

Admissions

Do I need previous qualifications to apply?

Most programs have no formal prerequisites. We ask for a secondary school diploma or equivalent work experience.

Is there an application fee?

No. Applying is free.

How long does a decision take?

You will normally hear from us within five working days of your admissions call.

Can I defer my place?

Yes. You can move to the next intake once, free of charge, if you tell us at least two weeks before the start date.

How many hours a week should I plan for?

Plan for 6 to 9 hours a week, including class time and independent study.

What if I miss a class?

All sessions are recorded. You can catch up within the week and email your instructor with questions.

Are there exams?

Most programs use short applied tasks and a final project rather than written exams.

Do I receive a certificate?

Yes. Students who complete all assessments receive a Crestview Institute certificate.

What is included in the tuition fee?

Teaching, course materials, recordings and access to the student portal.

Can I pay in instalments?

Yes. We offer three instalments or a monthly plan. See the tuition page for details.

What is your refund policy?

You may withdraw up to the end of week one for a full refund, and up to week three for a 50% refund.

Can my employer pay?

Yes. We can invoice your employer directly, or split the fee between you.

What equipment do I need?

A computer, a reliable internet connection, a webcam and a microphone.

Are online classes live?

Each online program has a weekly live session, which is also recorded.

How do I get support if I am studying online?

Our student support team is available by email and video call from Monday to Saturday.